Terms and Conditions
25% of total fee payable.
Invoice is sent to clients in line with payment terms, usually payable 14 days prior to a course start date.
A legal agreement setting out terms and conditions will be sent to clients’ signature. This explains obligations of all parties including timeframes and payment terms. Failure to sign and return these terms and conditions after booking and paying the booking fee securing our services, does not waiver the client's obligations under the Terms and Conditions.
We reserve the right to change prices at any time and may change or remove special offers and promotions at any time. All pricing information is reviewed and may be yearly updated.
Cancellation charges are as follows:
up to 1 week prior to course start 75% of fee paid
Up to 2 weeks prior to course start 50% of fee paid
Up to 3 weeks prior to course start 25% of fee paid
Up to 1 month prior to course start 10% of fee paid
Last Minute Bookings
Last minute bookings are acceptable depending on availability. Full payment is required at the time of booking.
Currently we are not registered for vat. We will inform you if this is not the case, and whether vat will be added.
We are fully insured and Public Liability can be provided upon request'
GDPR (General Data Protection Regulation 2016)
Information that may be required includes: -
• Telephone number
• Email address
• Date of birth and death (where appropriate)
• Life information (where appropriate)
• Banking details if client opts for monthly payment scheme
Information is secured using password protected devices.
Collectively all information that you submit to Study Sharpe trading as Study Sharpe or Study Sharpe via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies).
Data Protection Laws
Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations, and secondary legislation, for as long as the GDPR is effective in the UK.
The General Data Protection Regulation (EU) 2016/679.
Study Sharpe trading at Grisleys Farm, Cole Pole Ln, Stogursey, Bridgwater TA5 1PY.
UK and EU Cookie Law
The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
User or you
Any third party that accesses the Website and is not either (i) employed by Study Sharpe and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Study Sharpe and accessing the Website in connection with the provision of such services.
The website that you are currently using, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
a reference to a person includes firms, companies, government entities, trusts and partnerships.
"including" is understood to mean "including without limitation”.
reference to any statutory provision includes any modification or amendment of it.
4. For purposes of the applicable Data Protection Laws, Study Sharpe is the "data controller". This means that Study Sharpe determines the purposes for which, and the way, your Data is processed.
How we collect Data
6. We collect Data in the following ways:
data is given to us by you.
data is received from other sources; and
data is collected automatically.
Data that is given to us by you
7. Study Sharpe will collect your Data in a few ways, for example:
when you contact us through the Website, by telephone, post, e-mail or through any other means.
when you elect to receive marketing communications from us.
Data that is received from publicly available third parties’ sources
8. We may receive Data about you from the following publicly available third-party sources:
Website Formats ie Wix
Data that is collected automatically
9. To the extent that you access the Website, we will collect your Data automatically, for example:
we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times, and frequency with which you access the Website and the way you use and interact with its content. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".
Our use of Data
11. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
Who we share Data with
12. We may share your Data with the following groups of people for the following reasons:
Keeping Data secure
13. We will use technical and organisational measures to safeguard your Data, for example:
access to your account is controlled by a password and a username that is unique to you.
we store your Data on secure servers.
14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address.
15. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, visit Get Safe Online is supported by HM Government and leading businesses.
17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
18. You have the following rights in relation to your Data:
Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update, or delete such information. If we provide you with access to the information, we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase - the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
Right to data portability - the right to request that we move, copy, or transfer your Data.
Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
19. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address firstname.lastname@example.org
20. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website.
21. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
Changes of business ownership and control
24. We may also disclose Data to a prospective purchaser of our business or any part of it.
25. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
27. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
28. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Study Sharpe to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
29. This Website may place the following Cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
30. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.
31. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
32. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
33. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
36. Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
37. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
The personal data collected on this website is stored on the hoster’s servers. This may include, but is not limited to, IP addresses, meta and communication data, web page accesses and other data generated by a website.
The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f DSGVO).
Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.
Conclusion of a contract for commissioned processing
In order to ensure data protection-compliant processing, we have concluded a contract for commissioned processing with [Webflow | our agency Tomato Creative, 35 Lower Park, Minehead, TA24 8AY) on the basis of Art. 28 DSGVO in conjunction with the EU standard contractual clauses.
Study Sharpe is committed to ensuring that its websites are accessible to the widest possible audience, including disabled users.
Study Sharpe website accessibility policy
The long-term goal and intention of this policy is to state clear accessibility principles that the Study Sharpe website should follow.
We (Study Sharpe) are in the process of ensuring our pages comply with the AA standard of the W3C recommended version of the Web Content Accessibility Guidelines (WCAG). We acknowledges that this is an anticipatory and continuing work in progress and, in order to ensure no user is disadvantaged while this work is carried out, we intend to respond to all requests for assistance with accessibility by either altering the necessary content as soon as possible, or, if requested, by providing the information in an alternative format at no cost within a reasonable timeframe. It is the responsibility of the Study Sharpe to provide these alternative formats. Appropriate channels of communication are available to allow visitors to request alternative formats and to give feedback about any accessibility issues.
Study Sharpe will make reasonable adjustments to ensure specific individual needs that cannot be addressed by mainstreamed adjustments are met.
For the purpose of this policy, the term “websites” includes:
- Websites (public and non authenticated) managed and under the control of Study Sharpe using the studysharpe.co.uk domain
- Material managed and hosted by Study Sharpe on these pages such as documents, audio, video and any other additional files.
Study Sharpe will adhere to the following principles in relation to its website:
- The website shall provide appropriate channels of communication for feedback about accessibility.
- The website shall do its best to meet the responsibilities under the Equality Act (2010)
- The websites shall do its best to meet level AA of the of the W3C recommended version of the Web Content Accessibility Guidelines.
Changes to this policy
This policy will be reviewed annually to ensure that it continues to meet the needs of our user community.
If you require this policy document in an alternative format
If you require this policy document in an alternative format please contact:
Emm Sharpe: email@example.com
To find out how we are helping companies like yours with Deaf Awareness training.
Drop us a line
Your privacy is important to us. It is Study Sharpe's policy to respect your privacy regarding any information we may collect from you across our website, http://studysharpe.co.uk, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 12 August 2020.