Raise your standards of Deaf Awareness in the workplace
Deaf people are at a disadvantage when it comes to dealing with public service sectors such as Education, Emergency Services, Utilities, Policing, Government Services, Healthcare and in Public transport. Communication is often difficult and many Public sector staff can’t communicate with D/deaf people effectively, often leading to poor communication and mistakes in understanding.
At Study Sharpe, we offer a range of tailored Deaf Awareness training courses and support services for businesses and professionals across the public sector services which are designed to help staff and workers understand how to communicate effectively with D/deaf people. Our core focus is on helping businesses create an inclusive community internally and externally.
You’ll have access to our expertise and we will work closely with you in order to help your business operations become as diverse as possible.
For more information about Study Sharpe’s Deaf Awareness training courses or any other service we offer, please contact us below!
Why train your staff to service the D/deaf/Hard of Hearing community?
If you run a GP practice or Health centre, or are an MP or a Police Officer who works directly with the general public then you might be interested to know that 1 in 3 of the potential people you communicate with daily will be D/deaf or Hard of Hearing and may be trying to lipread you.
Miscommunication is all too prevalent within day to day settings for D/deaf and Hard of Hearing people accessing services. This then leads to mistrust of the services you provide and at worst, can cause unnecessary heartache, confusion and embarrassment for D/deaf patients which could so easily be avoided with appropriate Deaf Awareness training. With the wearing of face masks during the pandemic, this situation has worsened significantly for people who lipread to communicate and understand what is being said around them.
Read our Case Study of the Deaf Awareness BSL Training for the Avon & Somerset Constabulary we have done
D/deaf people often have difficulty being understood when dealing with police officers who do not have training in supporting the Deaf Community. Being able to communicate with people who are D/deaf or Hard of Hearing is an important part of serving the communities that the Police operate in. Our training helps police officers learn how to communicate with the Deaf Community in an effective way so that they can serve and protect them.
Read More About Our Work With the Avon & Somerset Constabulary
What type of Public Sector Workers need BSL Deaf Awareness training?
This list is an example of the type of public sector professionals that will see benefit from Deaf Awareness training and experience of British Sign Language.
- GP's, Doctors
- Nursing Staff
- NHS support staff
- Police Officers
- MPs
- Social Workers
- Armed Forces
- Public Transport workers
Deaf Awareness BSL Courses we Offer for Public Service Staff
BSL Level 1 Award
BSL101 (Frontline Staff) unit
Staff can continue on to complete units BSL102 and BSL103 of the full Level 1 Award if desired
Why choose Signature approved courses?
The learner is at the heart of all we do here at Study Sharpe.
All learners undertaking a Signature qualification with us will be guaranteeing they will not only receive teaching expertise that is endorsed by Signature, but they will also gain a qualification that will be recognised by employers and industries alike.
Last but by no means least and perhaps the most important reason for undertaking Signature qualifications with us, is that you will be able to join the growing number of people in the UK who can communicate with a D/deaf BSL user. Through our courses, you will become more Deaf Aware in the process, understand more about the Deaf Community and their rich heritage and Culture, thereby raising awareness to other people and sharing the benefits to all of learning BSL.