Raising Standards of Deaf Awareness in Leisure Facilities Across the UK
Did you know that there are 12 million people across the UK with some form of hearing loss?
That means that there will be D/deaf and Hard of Hearing members of the public who may lipread and who may use British sign Language (BSL) as their first language accessing your facilities on a regular basis.
How many of those customers, leave having had a positive experience with you?
How many will have had an easy interaction from the front desk to the café staff, to the Gym Instructor to the pool attendant/Lifeguard?
You’ll have access to our expertise and we will work closely with you in order to help your business operations become as diverse as possible.
For more information about Study Sharpe’s Deaf Awareness training courses or any other service we offer, please contact us below!
Why train your Frontline Staff to service your D/deaf/Hard of Hearing Customers and visitors?
If you run a Leisure or Sports Centre then you might be interested to know that 1 in 3 of your potential visitors and deaf members of the public or service users will be D/deaf or Hard of Hearing and may be trying to lipread you.
Miscommunication is all too prevalent within service based settings for D/deaf and Hard of Hearing people. This then leads to mistrust of the services you provide and at worst, can cause unnecessary confusion and embarrassment for D/deaf members or public service users which could so easily be avoided with appropriate Deaf Awareness training. With the wearing of face masks during the pandemic, this situation has worsened significantly for people who lipread to communicate and understand what is being said around them.
Deaf Awareness BSL Courses we Offer for Leisure & Sports Centre Staff
Accredited BSL101 (Frontline staff) unit
Staff can continue on to complete units BSL102 and BSL103 of the full Level 1 Award if desired
Why choose Signature approved courses?
The learner is at the heart of all we do here at Study Sharpe.
All learners undertaking a Signature qualification with us will be guaranteeing they will not only receive teaching expertise that is endorsed by Signature, but they will also gain a qualification that will be recognised by employers and industries alike.
Last but by no means least and perhaps the most important reason for undertaking Signature qualifications with us, is that you will be able to join the growing number of people in the UK who can communicate with a D/deaf BSL user. Through our courses, you will become more Deaf Aware in the process, understand more about the Deaf Community and their rich heritage and Culture, thereby raising awareness to other people and sharing the benefits to all of learning BSL.