Increase revenue by improving customer service with British Sign Language
At Study Sharpe, we offer a range of tailored Deaf Awareness training courses and support services for businesses in the hospitality sector which are designed to help employees understand how to communicate effectively with D/deaf people. Our core focus is on helping businesses create an inclusive community internally and externally.
You’ll have access to our expertise and we will work closely with you in order to help your business operations become as diverse as possible.
For more information about Study Sharpe’s Deaf Awareness training courses or any other service we offer, please contact us below!
Why train your Hospitality staff to service your D/deaf/Hard of Hearing customers?
Businesses lose significant revenue each year due to dissatisfied D/deaf/Hard of Hearing customers.
1 in 3 of us are deaf or have some form of hearing loss in the UK and many of these potential customers lipread. This means that for you as a business, you will be welcoming more and more D/deaf/Hard of Hearing customers through your doors at some point and you never know when they will arrive or contact you.
Providing fun, interactive and engaging Deaf Awareness training remotely or in person to your staff will ensure you are creating confident, D/deaf friendly staff teams, who fully understand the needs of your potential deaf returning customers. In turn, you will be able to proudly advertise that you offer all your D/deaf patrons an inclusive and accessible service at your establishment.
What type of Hospitality sectors need Deaf Awareness training?
This list is an example of the type of businesses that will see benefit from Deaf Awareness training and experience of British Sign Language.
- Hotels and Bed and Breakfasts
- Restaurants
- Food Service industries
- Travel agencies
- Tour operators
- Tourist Guides
- Public transportation
- Leisure facilities
- Gyms & sports clubs
Deaf Awareness BSL Courses we offer for Hospitality Staff
Accredited BSL101 (Frontline Staff) unit
Staff can continue on to complete units BSL102 and BSL103 of the full Level 1 Award if desired
Why choose Signature approved courses?
The learner is at the heart of all we do here at Study Sharpe.
All learners undertaking a Signature qualification with us will be guaranteeing they will not only receive teaching expertise that is endorsed by Signature, but they will also gain a qualification that will be recognised by employers and industries alike.
Last but by no means least and perhaps the most important reason for undertaking Signature qualifications with us, is that you will be able to join the growing number of people in the UK who can communicate with a D/deaf BSL user. Through our courses, you will become more Deaf Aware in the process, understand more about the Deaf Community and their rich heritage and Culture, thereby raising awareness to other people and sharing the benefits to all of learning BSL.